Self Defense Products
 

 1-888-412-0240


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100% Satisfaction Plus
Guarantee

Panther Stun Guns Are Guaranteed Against Defects And Workmanship For One Year . . . We Will Refund Or Replace Any Defective Panther Product Within One Year Of Your  Purchase.

 
We have been saying it all along, "At Panther Stun Guns, we stand behind our products". We are so sure that you will love our quality products and prices. We offer a Satisfaction Plus Guarantee. If  you are not 100% satisfied with any item purchased, you may return the item and we guarantee it. The item should be in its original condition and returned within 20 days. Please see "Returning Your Order" below.
   

NOTICE: Please do not be fooled by our low prices, we only sell quality products. We never sell refurbished or factory seconds. Our products are all new and brand name.

At pantherstunguns.com, we believe that shopping with confidence is an essential part of a pleasant shopping experience. We therefore ensure your transactions are 100 per cent safe and secure.
Please see 100% Secure Shopping Guarantee 


 Help Desk

Overnight  & Second Day Air Shipping 
  Tracking Of Your Order
        
   Canceling Your  Order        
                              Our Return Policy                                  
Credit Cards

Tracking Your Order
Tracking numbers are used by UPS to identify and trace every package as it moves through the UPS system to its destination. If you would like to track of your order, just click here. Send us your name and order number. Please wait 24 hours before requesting your tracking number.


When Will My Order Be Shipped?
All items will ship within 24 to hours.

Hi, I am Sal and I would like to assure you that we will ship your order the same day that you have placed your order before 12PM EST. This is our policy and we take pride in it.

Please take note, 99% of the items we sell are in stock at all times. If an item is backordered and shipping will be delayed more than 48 hours, I will email you to let you know.

Shipping Costs
For orders under $99.00 your shipping cost is $7.99. Shipping rates above $100 are approximately 7% up to $350. After $350 shipping charges do not increase. You can view your shopping cart to check the exact cost of shipping.

Overnight Shipping  & Second Day Air
If you would like to ship your order using Second Day Air or Next Day Air, please call us at
1-888-412-0240 to place your order.


Foreign Orders
We no longer ship to Foreign Countries


Credit Cards
You can use your Visa, Master Card, Discover Card and American Express to place your order.


Canceling an order after it has been submitted
You can cancel all or part of your order if you contact us prior to shipping.
please call us at
1-888-412-0240


Returning Your Order

Hi, my name is Cindy and I am in charge of returns. Forming extremely loyal relationships with repeat customers is our number one priority. For that reason, we have developed an extremely liberal return policy. We will gladly refund or replace any self-protection product that you would like to return. Just make your return within 14 days. To assure that we receive your return, we require that you make your return with a RETURN AUTHORIZATION NUMBER and with tracking number that requires a signature.


If you are not satisfied, please Send It Back to me. All I ask is that you first e-mail  me to request a return or exchange authorization number.  The purpose of RA Number is to track the item that you are returning or exchanging. It is not an approval process. Like I said, we will return any self protection item we sell as long as you make your return within 14 days of receiving the item(s) and  in its original condition with all original packaging and accessories.
 
How To Return Your Order

To make your return as fast and simple as possible, please e-mail me with the following information.

  1. The invoice number as well as the name of the item being returned.
  2. Date of purchase
  3. Reason for the return. Please try to be descriptive. We would like to pass on to the manufacturer the reason you are returning the item in question.
  4. Your name and daytime phone number.
  5. Indicate if you want replacement or refund

Please make sure that you obtain the RA number. Pantherstunguns.com will not be responsible for items that are returned without a return authorization or tracking number.

Thank You,
Cindy Cicala
1-888-412-0240
www.Pantherstunguns.com
www.PersonalArms.com
www.Defensemaster.com

Important

  • All wholesale and discount purchases are final.
  • Some orders are shipped directly to you from our distributor. In this case, we are charged restocking fee.

  • If you return an item that was shipped to you directly from our distributor, your return may be subject up to a 20% restocking fee. A 20% restocking fee may be also be charged for any delivery that is refused by the receiver or if UPS makes 3 attempts at delivery and the item(s) in question are returned to us.


 


 


 

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