Help Desk
Tracking Of Your Order
Overnight Shipping & Second Day
Air
Shipping Canceling Your Order
Returning Your Order
Credit Cards
Tracking Your Order
Tracking numbers are used by UPS to identify and trace every package as
it moves through the UPS system to its destination. If you would like to
track of your order just
click
here. Send us your name and order number. Please wait 24 hours
before requesting your tracking number.
When
Will My Order Be Shipped?
All items will ship within 24 to hours.
Hi, I am Sal and I would like to assure you that we will ship your order the same day
that your order is received, providing you have placed your order before 12PM
EST. This is our policy and we take pride in it.
Please take note, 99% of the items we sell are in stock at all times. If an
item is backordered and shipping will be delayed more than 48
hours, I will email you to let you know.
Shipping Costs
For orders under $ 99 your shipping cost is $5.99. Shipping rates above
$100 are approximately 6% up to $350. After $350 shipping charges do not increase. You
can view your shopping cart to check the exact cost of shipping.
Overnight Shipping & Second Day Air
If you would like to ship your
order using Second Day Air or Next Day Air, please call us at
201-641-1442 to place your order.
Foreign Orders
We no longer ship to Foreign Countries
Credit Cards
You can use your Visa, Master Card, Discover Card and American Express to place your order.
Canceling an order after it has been
submitted
You can cancel all or part of your order if you contact us prior to
shipping.
Returning
Your Order
Hi my name is Cindy and I am in charge of returns.
Forming extremely loyal relationships with repeat customers is our
number one priority. For that reason we have developed an extremely
liberal return policy. We will gladly refund or replace any
self-protection product that you would like to return. Just make your
return within 20 days.
If you are not satisfied please Send It Back to me. All I ask is
that you email me first to request a return or exchange authorization
number. This number is only so I can track the item that you are
returning or exchanging. Is not an approval process. We will
return any self protection item you like, as long as it is
returned within 20 days and it's in original condition with all original
packaging and accessories.
How To Return Your Order
To make your return as fast and simple as possible, you
must have a
e-mail me with the following information.
- Name of the item being returned
- Date of purchase
-
Reason for the return. Please try to be descriptive. We would like to
pass on, to the manufacture the reason you are returning the item in
question.
-
Your name and daytime phone number
-
Your e-mail address
Thank You,
Cindy
www.pantherstunguns.com
www.PersonalArms.com |